Privacy Policy

Who is responsible for your personal data?

Prague Aircraft Detailing is a trading name used by MaalderMedia.

When this policy applies

This privacy policy applies when you:

• Visit our website
• Contact us
• Request a quotation
• Arrange or purchase a service
• Act as a representative
• Submit complaints or claims
• Interact with our marketing

Personal data we may process

Depending on the context, we may process the following categories of personal data:

• Contact and business information
• Inquiry and service information
• Contract and payment information
• Service documentation
• Technical website information
• Optional marketing information

Purposes and legal bases

We process personal data for the following purposes and on the following legal bases:

Inquiries and quotations

To respond to your inquiry and prepare quotations. Legal basis: performance of a contract or steps prior to entering into a contract (Art 6(1)(b) GDPR) and our legitimate interest in managing business inquiries (Art 6(1)(f) GDPR).

Providing services

To arrange, coordinate and deliver the services you have requested. Legal basis: performance of a contract (Art 6(1)(b) GDPR).

Accounting and tax obligations

To comply with accounting, tax and other legal obligations. Legal basis: legal obligation (Art 6(1)(c) GDPR).

Complaints and claims

To handle complaints, claims and disputes. Legal basis: legitimate interest (Art 6(1)(f) GDPR) and, where applicable, legal obligation (Art 6(1)(c) GDPR).

Website security

To maintain the security and proper functioning of our website. Legal basis: legitimate interest (Art 6(1)(f) GDPR).

Optional analytics and marketing

To analyse website usage and send marketing communications, where you have given your consent. Legal basis: consent (Art 6(1)(a) GDPR).

Promotional photos

To use photographs of our work for promotional purposes, subject to separate permission.

Where information comes from

We may receive personal data from the following sources:

• Directly from you
• From your authorised representative
• From the aircraft owner or operator
• From site contacts
• Through the operation of our website

Who may receive personal data

Your personal data may be shared with the following categories of recipients:

• Our personnel and subcontractors
• Hosting, form, email and administration providers
• Payment providers
• Accountants, legal advisors and insurers
• Aircraft owners, operators, maintenance providers and site representatives
• Public authorities, where required by law

International transfers

Your personal data may be processed outside the European Economic Area (EEA). Where this occurs, we rely on an adequacy decision by the European Commission or Standard Contractual Clauses (SCCs) to safeguard your data.

SimplePages hosting may involve processing in the United States.

This policy does not promise that all information stays within the EU.

Retention periods

We retain personal data only for as long as necessary for the purposes described in this policy:

• Unsuccessful inquiries: until follow-up is complete.
• Service and contract records: for the duration of the contract plus applicable legal-claims periods.
• Condition photos: while needed for the relevant purpose.
• Accounting and tax records: for the statutory period (Dutch basic records retention is approximately 7 years).
• Technical logs: as justified for security and operational purposes.
• Consent and marketing records: while needed or until consent is withdrawn.

Cookies and similar technologies

Our website may use cookies and similar technologies.

• Strictly necessary cookies are placed without consent, as they are essential for the website to function.
• Non-essential cookies (such as analytics or marketing cookies) require your consent before they are placed.

Consent is not inferred from scrolling, browsing or submitting a form.

Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration or destruction.

No system is fully secure. In the event of a security incident, we will handle it in accordance with applicable law.

Your rights

Under the GDPR, you have the following rights regarding your personal data:

• Right of access
• Right to correction
• Right to erasure
• Right to restriction of processing
• Right to data portability
• Right to object
• Right to withdraw consent

To exercise any of these rights, please contact us at contact@pragueaircraftdetailing.com. We will respond to your request within one month.

You also have the right to lodge a complaint with a supervisory authority. Relevant authorities include:

• The Dutch Autoriteit Persoonsgegevens (Dutch Data Protection Authority)
• The Czech Úřad pro ochranu osobních údajů (Office for Personal Data Protection)

Automated decisions and data protection contact

We do not use automated decision-making or profiling in relation to your personal data.

For any data protection questions or concerns, please contact us at contact@pragueaircraftdetailing.com.

Required and optional information

Certain personal information is needed in order for us to assess and perform an agreement with you. Without this information, we may not be able to provide our services.

Providing information for marketing, tracking and publicity purposes is voluntary and not a condition of service.

Changes and contact

This policy may be updated from time to time. We encourage you to review it periodically.

For any questions about this privacy policy, please contact: